MEDIATION
When conflict occurs, it can be difficult to see a way forward. A mediator can help those involved communicate more effectively to reach a point of mutual understanding and outcomes that are agreeable for everyone. Mediation can happen quickly and agreements are only generated when everyone is happy with them.
CONFLICT COACHING
If you find yourself in a conflict situation and unsure what to do about it, a coach who specialises in conflict resolution can help explore and evaluate the available options, while providing invaluable support and feedback. A coach can help you discover your conflict style and begin to discover the patterns in the conflict behaviours so that you can start to unravel the barriers to resolution.
WORKSHOPS
The ability to have difficult conversations effectively in the workplace, whether between team members or with customers is crucial to maintaining good relations. Without good communication, efficiency and productivity can be compromised and there is the risk of escalating workplace conflict, grievances, and loss of important customers. We offer workshops for upskilling staff in communication skills and dealing with potential conflict situations.
TEAM ASSESSMENT
When teams work together and communicate effectively, operations run smoothly. If your team doesn't seem to be working at its best, there may be underlying conflict or low morale affecting the dynamics. We can independently assess the team to identify underlying issues and create an action plan. Our independent workplace assessment processes can unlock the potential in your team.
SERVICE DEVELOPMENT
Internal mediation and coaching services can work well and be cost-effective for larger organisations if embedded and managed successfully. If you're considering developing a service within your organisation, or want to make an existing service more effective, we can help to increase the effectiveness of the scheme.
PERSONAL COACHING
Do you feel you have more to give or have a difficult decision to make? Our personal coaching services can help you to achieve your goals, whether they are personal or work-based. A coach will provide you with an objective sounding board and a safe environment within which to explore your potential or help you think things through. If you want to unlock your potential, our coaching services can help.